Welfare Advice

What is Welfare Advice?

NIACRO provides a specialist Welfare Advice service to meet the particular needs of people in contact with the criminal justice system.

The aim of the service is to provide accurate, up-to-date and relevant advice which will help people in prison and their families break the cycle of debt, benefit dependency, poverty and to help them move into employment.

What does the Welfare Advice service offer?

The Welfare Advice service is unique. It is the only service offering advice and support right across Northern Ireland to people in prison, their families, people who have been released from prison and adults in the community who have offended. We provide information, advice and representation on subjects like benefits, housing and debt.

As part of this service, we also offer Managing Money Matters courses to enhance financial capability amongst individuals and families.

Staff offer a professional advice service adhering to the following principles: 

  • Free at point of use
  • Independent
  • Confidential
  • Impartial
  • Accessible
  • Effective 
  • Accountable

How can I access this service?

For more information or to receive advice on welfare issues, please contact us.